How to manage any
project to completion
Whether it’s an
intimate dinner for six or a gala for thousands, the parties that we cater are
each individual projects and need to be treated as such. At the very least, simple project management
tools must be put in place in order for us to be successful in running our
respective businesses.
Here are a few
simple steps that we use to make sure that we are consistently on track to
cause our most important result to occur:
happy customers and their guests!
THE FIVE STEPS TO EFFECTIVE PROJECT MANAGEMENT
1) Identify the Outcome
2) Build the Right Team
3) Schedule Everything!
4) Honor your Word
5) Celebrate your Success!
Identify the
Outcome
· What are the
specific results you are looking to create?
For
instance: to create 1000 hors d’oeuvres,
crafted up to a particular
minimum standard, by 3 pm on Wednesday afternoon
· What are the
tools that you can put in place in order to know that you are on track (i.e.
timelines, pictures)?
Build the Right
Team
· What are the
areas of accountability that are needed to fulfill on your specific results?
For
instance: the kitchen, led by our chef
· Who are the best
people to fulfill on these duties?
The
chef will want to determine which teammembers are best suited to the task
· Identify what’s
in it for them
Good
feelings, knowing they did the job well
Pizza
lunch for the whole kitchen
A
small bonus
Schedule
Everything!
·
Create a timeline that makes clear what will be done when
· Schedule the
actions necessary to produce those results
· Build in time to
account for the inevitable breakdowns
Honor your Word
· Do what you say
· Do it when you
say it would be done
· If you don’t,
make that public
· Deal with the
impact of not keeping your word
· Respond to that
impact, if necessary
Celebrate your
Success!
· Make sure
everyone knows about the job well done and that the customer is thrilled!
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