1. A manager's task is to target and then monitor the quality of the company's overall performanc
2. Suggested traits to consider when hiring catering staff are: initiative, enthusiasm, assertiveness, health, experience, leadership and appearance.
3. You have a right to a personal life away from the business ... burnout is worse than bankruptcy
4. Each event you do is like a grand opening night in a restaurant .... you just never know what will happen.
5. In general, don’t act like other caterers.
6. Think profit & costs by product line.