From the moment shoppers first call for information to the moment of their decision, let them hear you say, or let them read, a variety of the scripts below. These phrases are important because they highlight certain benefits you can offer.
Thank you . . .
. . . for calling ABC Catering.
. . . for sharing your ideas so clearly.
. . . for selecting that particular menu; it is one of my favorites.
Your guests will love . . .
. . . the menu you have both selected.
. . . your choice of the rolling bar table.
. . . the green chair covers.
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