When
interviewing a candidate for an important position that interfaces with
customers, test their ability to react in strange situations. One caterer
simply says to the person being interviewed, “I’m going to ask you to do
something that will seem strange to you when you hear it. Please do what I
request.” Then he says to the interviewee, “Please stand up and sing a verse
from Jingle Bells.” How the interviewee handles this tells a lot about their
ability to think quickly. If they don’t stand up and sing it doesn’t disqualify
them. Whatever they do, it is more about what
and how they do it than if they do it.
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