Wednesday, December 12, 2012

Explain Payment Policies in Advance

It is a caterer’s right to be paid in a manner, method and time period that they desire. A caterer can have whatever rules they wish as long as they are legal and ethical. Whatever your policies or wishes on payment happen to be, just make sure buyers understand and fully agree with them. You also need to be aware of what competitor’s policies are when establishing or adjusting your own policies.

You should explain and review your deposit policy and final payment policy in conversation with your clients, but you also need to provide them to the buyers in writing. In addition, have the clients verify that they received the policies and that they agree to follow them. Offer to further explain them to the buyer and to answer any questions. Make sure clients understand fully how, when and what they need to pay the caterer and other services or vendors.

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